A: Our office is located at 3717 N. Ravenswood Avenue in the Lakeview neighborhood of Chicago.
We are located on Ravenswood, north of Addison on the east side of the Metra. Please take time to search for directions to our office if you are not familiar with the area please find directions prior to the start of your class to assure you arrive on time.
Q: Is there parking available at your office?
A: Yes. There is free street parking located in front of and around our building.
A: Our phone number is 773-981-2772. We try and answer phone calls between the horurs of 9am - 5pm Monday though Friday and 9am - 3pm on Satruday and Sunday. However, if we do not answer we are probably talking with another customer or teaching a class and are unable to answer. Many questions can be answered here on our website. If you decide to call and leave a mesage, messages are returned in the order they are left (usually within 24 hours). If you would a faster response please email info@chicagocprnow.com as emails are usually answered faster. Please note that not every class we teach is listed on this site, as we often teach off site at other businesses we are not always able to take calls during the hours listed above.
Q: What are your office hours?
A: Our office hours are by appointment only. Please email info@chicagocprnow.com to arrange time to meet.
Q: Are your classes American Heart Association classes?
A: Yes, Chicago CPR Now provides American Heart Association CPR classes. Chicago CPR Now is also an approved Training Site by the American Heart Association.
Q: What is the difference between Heartsaver and BLS for the Healthcare Provider?
A: As the title suggests the BLS class is for Healthcare Providers. Although anyone is allowed to take the BLS class, it is required for healthcare professionals – especially those who work in a clinical healthcare environments (such as hospitals). These professionals include, but are not limited to: doctors, physician assistants, nurses, nursing assistants, medical assistants, dentists, dental hygienists, fire fighters, emergency medical technicians, respiratory therapists, and the like (as well as students for any medical related profession). These two class are similar but do have very distinct differences that a healthcare provider needs to be aware of. While Heartsaver classes are designed for the lay person, such as: lawyers, accountants, plumbers, electricians, moms, dads, foster parents, persons getting ready to adopt, babysitters, nannies, child care professionals, boy scouts, girl scouts – persons who do not work in a healthcare setting. Please inquire with your employer and/or your licensing/credentialing services before registering for a class if you are unsure.
Q: Who teaches your CPR classes?
A: All of our instructors are American Heart Association CPR Instructors. Most of our instructors are also firefighters and/or paramedics who have performed CPR in the past. All of our instructors have backgrounds in the medical field that has allowed them to practice and perform CPR often.
Q: Will I get hands on experience during class?
A: Yes. Every student will have the opportunity to practice CPR on a realistic manikin in a stress free environment. We will help you perform CPR the right way and make sure you leave feeling comfortable that you can perform CPR if necessary. We are not drill instructors.
Q: Can I bring my baby or child to class? or
Q: Can I wait while my son / daughter / partner takes the class?
A: No. While it may not be a distraction for the parent(s) who wish to bring the baby/child to class, it can easily become a distraction to the other students. Therefore babies and children are not to be brought to class, please find a means of supervision for your children while attending class. This is commonly asked for our "Couples Day" class, while this might be a special time for moms and dads getting ready for new additions to their family it can pose as a distraction to other students. Again, please do to anticipate on bringing babies and children to class no matter which class you are registered for. Also, waiting for students to finish the class is not permissible as adults can become distractions as well. If it is necessary to stay with a child or partner during class please reserve two seats for class, special requests/considerations can be made available - email info@chicagocprnow.com to explain.
Q: Will I receive a book?
A: Books are not included in the price of the classes. Books are available for purchase if you are inclined to have a book for class. Heartsaver CPR / AED and First Aid, BLS for the Healthcare Provider classes do not require a book.
However, books are incouraged in order to reference at late dates. Students taking Advanced Cardiac Life Support are highly encouraged to have a book or access to a book in order to pass the required written test.
Please see our policy page for more questions regarding a book or email us at info@chicagocprnow.com to purchase a book or for more information.
Q: Is there a written test at the end of class?
A: There is not a test for the Heartsaver CPR / AED or First Aid classes. However, there is a test in the BLS for Healthcare Provider class (25 questions) and Advanced Cardiac Life Support class (50 questions). Each question is discussed during class and students will be more then prepared to pass the written test. Students taking Advanced Cardiac Life Support must also complete a pre-course assessment as well in order to take the class (instructions in the ACLS Book).
Q: Can you come to my place of work and teach CPR or ACLS to my staff?
A: Yes. Chicago CPR Now is able to teach at your location, please email Chicago CPR Now at info@chicagocprnow.com for more information.
Q: What if I am late?
A: It is necessary to be on time. Since this is a learning based class you must be present for the entire class – CPR cards will not be issued to late students for this reason. Late students will be asked to leave and will be considered as a "no show." While this is always a difficult rule to carry out it is strongly enforced in order to provide an enjoyable experience for everyone else. Please review our policies.
Q: What if I need to cancel?
A: You are able to cancel at any time. If you cancel within 7 days of the class a $25 fee will be applied - see policies for more information. Cancellations the day of class, no shows, and late students will not receive a refund. Again, although this is always a difficult rule to carry out it is strongly enforced in order to provide an enjoyable experience for everyone else. Please review our policies.